Frequently Asked Questions

Repair vs. Replace

Windshield damage is never expected and rarely convenient.

Windshield Rock Chip Repair Repairability:

See the attached Document to learn about different types of windshield rock chips, glass composition, and the Driver’s Primary Viewing Area (DPVA).

Express Auto Glass recommends replacing windshields with cracks; however, some are repairable. They must be smaller in diameter than a nickel and be out of the driver’s visibility zone.

Windshield rock chip repairs are not guaranteed, as there is a slight risk that the windshield may continue to break during the process of reconstruction due to pressure and stress.

Sometimes a full replacement is the only answer. With Express Auto Glass, if a chip is considered repairable, a quick repair may be all you need.

Windshield chip types diagram

Unsure whether your windshield rock chip is considered “repairable”? 🤷🏻‍♂️

Before

Rock chip before repair

After

Rock chip after repair

Express Auto Glass invites you to send photos with your quote request using a house or car key 🔑 for a frame of reference. We will evaluate the damaged glass and provide you with our best recommendation on the glass’s repairability.

Please Note: Windshield rock chips and pit damage can vary and Express Auto Glass adheres to the Automotive Glass Safety Council guidelines in order to ensure safe repair procedures that restore the windshield’s structural integrity. We do not advise repairing any rock chips that exceed the diameter of a nickel. The goal of a windshield rock repair is to restore the structural integrity of the windshield by creating a molecular bond with a UV-curing resin between the outermost layer of the windshield and the interlayer of polyvinyl butryal (PVB) sandwiched between the two sheets of glass which make up a windshield.

Additional Resources: Express Auto Glass | Warranties & Disclaimers

Windshield Replacement

Severely damaged windshield

If the windshield damage is more severe than a minor chip or crack, or if the crack is in the driver's line of vision, then most likely your windshield will require replacement. Cracks or holes that go all the way through the glass and cracks that are longer than a credit card usually indicate a windshield replacement is warranted.

Simply request a quote if you are in need of windshield replacement.

Windshield Repair

Repairable windshield rock chip

Windshield repair is a convenient, cost effective way to fix minor chips and cracks in your car's front windshield. If your windshield damage is not directly in the driver's line of vision or on the edge of your windshield, chances are good that your auto glass can be repaired.

If the cracks extending from the impact zone are NOT larger than the diameter of a nickel, then it can usually be repaired.

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